Contact Us
Need Veterinary Help With Your Bird?
If your bird is sick, injured or unwell, please book a consultation directly through our website.
You don’t need to email or call first. All available appointments are shown live, so booking directly is the fastest way to secure a spot.
Need to be seen sooner?
If you can’t find a suitable standard appointment, we also offer Urgent Consultations. These allow us to prioritise your case and fit you in where possible.
Please don’t email or call to ask about appointment availability. The booking calendar shows our current available appointments, and contacting us first does not reserve a space.
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General, Backyard & Pet Bird Enquiries
For questions about orders, products, testing, existing bookings or other non-veterinary enquiries:
Email us: info@avianempire.co.nz
Our phone line is reserved for booked consultations and pre-arranged calls.
Phone: 022 023 1509
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Commercial & Semi-Commercial Poultry Services
For commercial poultry operations, breeders and larger flocks requiring veterinary support, we offer dedicated poultry veterinary services including telemedicine, flock health investigations, diagnostics, biosecurity and on-farm visits.
Email us: poultry@avianempire.co.nz
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Bird Rehabilitation Enquiries
For enquiries relating to bird rehabilitation, wildlife rescue, rehab support or the Bird Rehab Hub, please contact us by email.
Email us: birdrehab@avianempire.co.nz
Opening Hours
Monday to Friday: 9am - 6pm
Saturday & Sundays: Closed*
*Weekend support is available for pre-booked urgent consultations and existing clients who need assistance relating to an existing telemedicine case.